Window Shutters 8 Questions

Here are 8 essential issues you should be aware of to guarantee your shutter shopping experience will be free of headaches, delivery delays and installation problems.

1) More Than A "Cookie-Cutter" Approach
     Ask any window covering company, Are your shutters hand-crafted to my exact specifications, including color, finish and fit? Real custom shutters are made from the ground up to fit any type or shape of window...no exceptions! You want your shutter company fitting shutters to your home décor — not the other way around.

2) Know The "Wood vs. Alternatives" Argument To Make The Right Choice
     There will always be homeowners who insist on wood shutters. But one alternative you should ask about is Thermalite™ Shutters. Unlike wood shutters, Thermalite will NEVER swell, peel, crack, warp or burn; they don’t lose tension so they work perfectly for many years; and the water-based finish insures true color with no harmful toxic affects.

3) Full-time Craftsman…Never Subcontractors
     An astute homeowner will ask the shutter provider if they use subcontractors to install and service their shutters. Why is this important? Because parttime installers are not directly employed by, nor are they accountable to the shutter company. Make sure you get factory-trained full time employees.

4) Check The Fine Print In The Warranty
     Here’s what to look for in the fine print: Insist on a warranty so strong that it’s actually transferable to the NEXT homeowner. A transferable warranty will likely increase the resale value of your home and will result in the highest quality, maintenancefree shutters you can buy.

5) Where There’s Smoke There’s Fire
     The Contractors State License Board licenses and regulates California contractors. Each year they investigate more than 20,000 complaints against contractors providing faulty custom materials and shoddy installation. Make a simple inquiry with this License Board at 1-800-321-2752. Where there’s smoke, there’s fire, so only select a company that has NEVER had a complaint filed against them with the CSLB. Danmer's contractor license # 574304.

6) A “24/7 Approach” To Customer Service
     Make sure to ask if the shutter company provides customer service 7 days a week, 24 hours a day to address any questions that may arise. Also check for online order status.

7) Don’t Get Sold…Get Educated
     Ask for a shutter company’s FREE in-home design consultation in order to learn about what’s new and exciting in shutters. But more than just data, be careful to listen for someone who is helping you to know exactly what’s needed to make the right decision, no matter who you order your shutters from.

8) Lowest Price Does Not Mean Best Value
     Did you know that some shutters provide up to 3 times more insulation for your home than others? And some will give you up to 65% more variable light control? No one expects energy costs to decrease, so selecting the right shutters for your windows can actually put thousands of dollars back into your pocket rather than in the local utility coffers.

     Shutters have gone through a remarkable transformation in the last few decades, with product and service options that you ought to know about before you make a shutter decision.You shouldn’t have to jump through hoops to get your shutter company to tell you about the full range of options available.You deserve straight answers in a timely manner so that you can make the best shutter choice for you and your family.

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